post-grad years of experience
Familiar with all areas of the operation, from front-facing ticket counter work to the bag room to working the gate with only one other employee and having 60 minutes to turn a flight. Experienced with high-pressure scenarios.
Designs websites using wordpress, helps shape brands of our clients, typically police/fire departments. Composed copy for several sensitive press releases, as well as copy for blog posts and other general website information.
Part-time, seasonal summers. Managed artist’s booth at weekend conventions over the past year, resulting in increased sales of art as well as productivity. Devised innovative ways of spreading brand awareness focusing on customer retention and attracting new clients.
Created social media plan with target audience of women 33yo-45yo with children in mind. Designed flier s and informational brochures. Managed studio affairs in owner’s absence. Strategized on social media campaign to get new clients.
Responded quickly to a variety of client needs, and managed customer conflict. Promoted after three months from basic support to lead shipping/receiving department on weekends. Met deadlines and handled details, supervised and trained holiday help.
Duties include: re-arranging the store to maintain brand standard, calculating stock, and working the cash register. In addition to all of this, the bottom line was achieving high customer satisfaction.
Assisted in the positive character development of the fishing vessel and Captain for National Geographic’s “Wicked Tuna” reality TV series. Wrote and updated Facebook page multiple times per day, doubling followers within the first season.
Where I Learned
Minor in Psychology. Dean’s list with Honors. Relevant Courses: Advertising Writing, Public Relations & Advertising, Magazine & Feature Writing, Art of Helping, Community Psychology, Digital Storytelling, Honors Thesis.